When you receive commendable customer service from a business, the first instinct often is not to tell a friend or post about your positive experience online. This is because good customer service is supposed to be the norm, and hence it is expected by default. On the other hand, if you are subjected to poor customer service, you will be spontaneously inclined to share that information with others, often by means of the complaint board. Be it for a product or a service, consumer activist sites such as ComplaintsBoard provide a platform to consumers where they can vent, share frustrations, and broadcast negative business practices. Unfortunately, more often than not, it is difficult to ascertain how far their views are accurate, and in today’s times, it often so happens that due to business rivalry or other such personal reasons, innocent people have their name and business defamed through consumer complaint board.
The first view of the ComplaintsBoard website features the “Latest Complaints” section, which bears a question and answer area that users can post in, when they need community feedback. Once they sign up, consumers who intend to post a complaint can simply log onto the website, where they are free to submit as many complaints as they like. ComplaintsBoard does not edit its listings, and thus its users can post negative comments without any scrutiny about businesses and individuals alike.
Though the site does provide an impressive service for those who have undergone legitimate bad experiences, it also provides a way for competitors or the otherwise embittered to file false reports against generally good companies. It is especially important to be abreast with these details when learning how to remove negative reviews from ComplaintsBoard.com. Also, it is interesting to note that since its content boasts of a high rank in online searches, ComplaintsBoard could potentially be used by business rivals to discredit their competitors. The logic is that is a rival posts a negative comment about its competitor, it can potentially lead to the steering away of business from the competitors, and attracting customers towards themselves. Because of its high SEO index, these complaints are quickly picked up by third-party search engines and can appear in numerous places online. This makes complaints board removal all the more difficult.
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